Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Times by Region Once dispatched, estimated delivery times are:
- Nigeria: 5–10 business days
- Rest of Africa: 10–20 business days
- US & Canada: 10–20 business days
- UK & Europe: 10–18 business days
- Australia & New Zealand: 12–22 business days
- Rest of World: 15–30 business days
Delivery times are estimates and may vary due to customs clearance, local postal delays, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your delivery location.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.
Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer. We are not responsible for delays caused by customs.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at [your contact email] and we'll investigate with the carrier on your behalf.
Contact Us For any shipping-related questions, reach out to us through our [Contact page] or email us directly.